| |
Customer Relationship
Skills |
|
|
|
|
|
A one day workshop to expand
customer relationship skills |
|
|
|
|
- The "customer journey"
and "value moments"
|
|
- Delivered on-site at or
at one of TLC's centres
|
|
- Delivered by trainers
who have total commitment to service standards and
customer expectations
|
|
- Evaluation and review
process included in the programme
|
|
|
|
To find out more about these
courses, fill out the enquiry form
on the
'Contact' section or phone 0845
241 9171 |
|
|
|
|
|
|
|
